Errors
Error body:{
"error": "insufficient_balance",
"message": "Недостаточно доступных средств",
"request_id": "019d0120-7b59-7eab-b837-a7af38ea3db2"
}
request_id when contacting support.
HTTP status
| HTTP | Meaning |
|---|---|
200 | Success or idempotent replay |
202 | Accepted for async processing |
400 | Invalid parameters |
401 | Missing / invalid token |
403 | Missing scope or partner blocked |
404 | Object not found for this partner |
409 | ext_id conflict (different body) |
422 | Business rejection |
429 | Rate limit / cooldown / too many open docs |
500 | Internal error |
503 | Feature disabled |
Common error codes
| Code | Typical HTTP | Notes |
|---|---|---|
insufficient_balance | 422 | No document created |
ext_id_conflict | 409 | Same ext_id, different body |
product_unavailable | 422 | Card product not allowed for tenant |
unknown_offer / offer_unavailable | 422 | Bad / inactive offer |
invalid_address | 400 / 422 | Withdraw address |
invalid_amount / invalid_value | 400 / 422 | Amount rules |
missing_required_field | 400 / 422 | Gift required fields |
catalog_stale | 422 | Refresh gift catalog and retry |
kyc_rejected / invalid_customer_data | 422 | Cardholder data |
card_not_active / card_already_frozen | 422 | Card state |
not_found / card_not_found | 404 | Resource missing for tenant |
unauthorized | 401 | Token |
forbidden | 403 | Scope / tenant state |
rate limit exceeded | 429 | RPS window |
catalog cooldown | 429 | Catalog min interval |
too many open documents | 429 | Inflight create cap |
withdraw_limit_exceeded | 422 | Daily withdraw cap |
catalog_disabled | 503 | eSIM/gift catalog off |
gift_disabled | 503 | Gift kill-switch |
withdrawals_disabled / card_issuing_disabled | 403 / 503 | Feature flag |