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Production tenants have enforceable limits (values can be adjusted by IMBA per partner). Defaults: limit on catalog list requests is a page size (≤ 50), not an RPS setting.
  1. Back off on 429 (exponential + jitter)
  2. Deduplicate creates with stable ext_id (avoid inflight storms)
  3. Cache catalog responses; respect cooldown
  4. Poll documents with moderate cadence; prefer webhooks for terminals
IP allowlisting for your egress may be agreed at onboarding; otherwise it is not required to ship.

Timeouts and retries

There is no published Partner HTTP timeout SLA. Recommended client behaviour:

Expected fulfillment time

Not a contractual second-level SLA. Typical: gift/eSIM seconds to a few minutes; card issue until card_issued or ~15 minutes stuck-watchdog (issue_timeout); deposit after 19 confirmations; support usually under 1 hour. Creates always return 202 first — secrets are a later GET.